Shipping policy

Thank you for shopping with ALPNR. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times typically range between 7–14 business days, depending on your location and shipping carrier. Delivery times may vary slightly during peak seasons or due to external factors such as weather, customs processing, or carrier delays.

Shipping Locations

We currently ship to most countries worldwide. Shipping availability may vary based on destination and local carrier coverage.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Tracking Orders

Once your order has shipped, you may receive a tracking number to monitor delivery progress. Please allow a few days for tracking updates to appear after shipment.

Delays and External Factors

While we work to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, such as carrier disruptions, customs clearance, or high seasonal demand. We will always do our best to assist if any issues arise.

Incorrect Address

Please ensure that your shipping address is correct at checkout. ALPNR is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately so we can attempt to update the order before shipment.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date with your order number and any supporting details so we can investigate and resolve the issue.